Privacy Policy
Effective Date: September 11, 2026
TLuxxe Nails (“TLuxxe Nails,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting tluxxenails.com, booking an appointment, purchasing products, or otherwise interacting with our business.
Our website and online store are hosted through Squarespace, and appointment scheduling is managed through Fresha. These third-party platforms may also collect and process certain information according to their own privacy policies.
Information We Collect
When you visit our website, book an appointment, contact us, or make a purchase, we may collect information such as:
Your name
Email address
Phone number
Billing address
Shipping address
Appointment and service information
Order and purchase history
Payment and transaction details
Messages or inquiries you send to us
Marketing preferences
Information about your use of our website, including device type, browser type, IP address, and website activity
Payment information may be processed directly by Squarespace, Fresha, or their payment-processing partners. TLuxxe Nails may not directly receive or store your complete credit or debit card information.
How We Use Your Information
We may use your personal information to:
Schedule and manage appointments
Send appointment confirmations and reminders
Process deposits and service payments
Process and fulfill product orders
Ship purchased products
Provide customer service
Respond to questions, concerns, or requests
Maintain appointment and transaction records
Process refunds when applicable
Address payment disputes or chargebacks
Send promotional emails or text messages when permitted
Notify clients of booking availability, promotions, services, or new products
Improve our website, products, services, and customer experience
Detect or prevent fraud and unauthorized transactions
Comply with legal, tax, accounting, or regulatory requirements
Appointment Booking Through Fresha
TLuxxe Nails uses Fresha to manage online appointment scheduling.
When you book an appointment through Fresha, you may be asked to provide information such as your name, phone number, email address, payment details, and appointment preferences.
Fresha may process this information on behalf of TLuxxe Nails and may also process certain information independently according to its own privacy practices.
Information collected through Fresha may be used to:
Schedule appointments
Send booking confirmations and reminders
Manage cancellations and rescheduling
Collect deposits or payments
Maintain client booking history
Communicate about scheduled services
Apply applicable cancellation, no-show, and late-arrival policies
Clients are encouraged to review Fresha's privacy policy for additional information about how Fresha handles personal data.
Website and Online Store Through Squarespace
Our website, tluxxenails.com, is hosted through Squarespace.
Squarespace may collect certain technical information when you visit or interact with our website. This may include:
IP address
Browser information
Device information
Website activity
Cookie information
Pages viewed
Shopping and checkout activity
When you purchase products through our website, Squarespace and its payment-processing partners may collect information necessary to complete your transaction.
Squarespace may process this information according to its own privacy policy and terms of service.
Online Product Purchases
TLuxxe Nails offers hand, body, nail, foot-care, and other retail products through our website.
When placing an order, we may collect information necessary to:
Process your payment
Confirm your order
Prepare and fulfill your purchase
Ship or deliver your order
Provide order updates
Handle returns, refunds, or customer-service requests
Maintain transaction records
Your shipping information may be provided to shipping carriers or fulfillment providers as necessary to complete your order.
Payment Information
Payments for appointments and products may be processed through Squarespace, Fresha, or third-party payment processors connected to these platforms.
These companies may collect payment information, including credit or debit card details, according to their own privacy and security practices.
TLuxxe Nails does not guarantee or control the privacy or security practices of independent payment processors.
Email and Text Communications
If you provide your email address or phone number, TLuxxe Nails may use that information to send transactional communications related to your appointments or purchases.
These communications may include:
Appointment confirmations
Appointment reminders
Rescheduling notices
Order confirmations
Shipping updates
Receipts
Customer-service messages
Important policy or service updates
If you consent to promotional communications, we may also send information about:
New services
Special offers
Product releases
Booking availability
Client events
Discounts
Business announcements
You may unsubscribe from promotional emails using the unsubscribe link included in applicable messages.
You may opt out of promotional text messages by replying STOP when applicable.
Opting out of promotional communications does not necessarily prevent you from receiving necessary transactional messages related to an existing appointment or order.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to operate properly, remember preferences, understand website traffic, and improve the customer experience.
Squarespace and other third-party services connected to our website may also use cookies or similar technologies for functions such as:
Website analytics
Shopping-cart functionality
Checkout services
Fraud prevention
Website performance
Customer preferences
Marketing and advertising, where applicable
You may be able to limit or disable cookies through your browser settings. Disabling cookies may affect certain website functions.
How We Share Your Information
TLuxxe Nails does not sell your personal information.
We may share limited personal information with third parties when reasonably necessary to operate our business.
These third parties may include:
Squarespace
Fresha
Payment processors
Shipping and delivery providers
Email service providers
Text-message providers
Website analytics providers
Business software providers
Professional advisers
Accountants or legal professionals
Government agencies when legally required
Third parties may only receive information necessary to provide their services or meet applicable legal obligations.
Data Security
We take reasonable precautions to protect personal information from unauthorized access, misuse, disclosure, alteration, or loss.
However, no website, online transaction, electronic transmission, or digital storage method can be guaranteed to be completely secure.
Squarespace, Fresha, and third-party payment providers maintain their own security practices for information processed through their platforms.
Data Retention
We may retain personal information for as long as reasonably necessary to:
Provide services
Fulfill product orders
Maintain customer records
Process transactions
Meet accounting and tax requirements
Resolve customer disputes
Respond to chargebacks
Prevent fraud
Enforce our business policies
Comply with applicable laws
Information may be deleted or securely disposed of when it is no longer reasonably necessary for these purposes.
Your Privacy Rights and Choices
Depending on your location and applicable law, you may have certain rights regarding your personal information.
You may contact TLuxxe Nails to request:
Access to certain personal information we maintain
Correction of inaccurate personal information
Deletion of certain personal information
Removal from promotional communications
Information about how your personal information is used
Some information may need to be retained even after a deletion request for legal, tax, accounting, fraud-prevention, transaction, appointment, dispute, or recordkeeping purposes.
Information stored directly by Squarespace or Fresha may also be subject to their own procedures for accessing, correcting, or deleting data.
Third-Party Websites and Services
Our website may contain links to or integrations with third-party services, including Squarespace, Fresha, social media platforms, payment providers, or other websites.
TLuxxe Nails is not responsible for the privacy practices, security, policies, or content of third-party websites or platforms.
We encourage clients and customers to review the privacy policies of any third-party services they use.
Children's Privacy
Our website and online store are not intended to knowingly collect personal information directly from children under the age of 13.
If we become aware that personal information from a child under 13 has been collected without appropriate authorization, we may take reasonable steps to remove that information.
Changes to This Privacy Policy
TLuxxe Nails may update this Privacy Policy from time to time to reflect changes in our business practices, website, services, technology, third-party providers, or applicable laws.
When changes are made, the revised Privacy Policy will be posted on tluxxenails.com with an updated effective date.
We encourage customers to review this policy periodically.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact TLuxxe Nails through the contact information provided on our website.
TLuxxe Nails
Website: tluxxenails.com
Michigan, United States
By using tluxxenails.com, booking an appointment through our connected booking platform, or purchasing products from TLuxxe Nails, you acknowledge this Privacy Policy.