Terms & Conditions / Terms of Service

Effective Date: September 11, 2026

Welcome to tluxxenails.com. These Terms & Conditions / Terms of Service (“Terms”) govern your use of the TLuxxe Nails website, appointment booking services, online store, products, and related services.

By visiting our website, booking an appointment, purchasing a product, or otherwise using our services, you agree to these Terms.

If you do not agree with these Terms, please do not use our website, book services, or purchase products.

About TLuxxe Nails

TLuxxe Nails provides professional nail services and sells hand, body, nail, foot-care, and other beauty or self-care products.

Our website and online store are hosted through Squarespace, and appointments may be booked through Fresha.

Third-party platforms may have additional terms and policies that apply when you use their services.

Website Use

You agree to use tluxxenails.com only for lawful purposes.

You may not:

  • Use the website for fraudulent or unlawful activity

  • Attempt to interfere with the operation or security of the website

  • Attempt to gain unauthorized access to accounts, systems, or customer information

  • Copy, reproduce, distribute, or commercially use our website content without permission

  • Submit false, misleading, or fraudulent information

  • Use the website in a way that harms TLuxxe Nails or other users

We reserve the right to restrict or terminate access to the website when misuse is suspected.

Appointment Bookings

Appointments are managed through Fresha or through other booking methods made available by TLuxxe Nails.

By booking an appointment, you agree to provide accurate contact and payment information.

You also agree to review and comply with all applicable booking policies, including policies related to:

  • Deposits

  • Cancellations

  • Rescheduling

  • No-shows

  • Late arrivals

  • Appointment changes

  • Payment

  • Service eligibility

Booking an appointment does not guarantee that every requested service can be performed. Services may be adjusted or declined when necessary for safety, nail health, time limitations, product availability, or other reasonable business considerations.

Appointment Deposits and Payments

Certain appointments may require a deposit, card on file, prepayment, or other payment authorization.

Deposits and appointment payments are subject to the booking and cancellation policies presented at the time of booking.

By providing payment information, you authorize TLuxxe Nails and its payment-processing providers to charge amounts properly due under the applicable appointment or cancellation policy.

Cancellations, Late Arrivals, and No-Shows

Clients are responsible for arriving on time and managing their appointments according to TLuxxe Nails' booking policies.

TLuxxe Nails may enforce cancellation, rescheduling, late-arrival, and no-show policies presented during the booking process.

If you arrive outside the permitted grace period, your appointment may be canceled, shortened, or rescheduled.

Applicable deposits, balances, or cancellation charges may be retained or charged according to the policies agreed to at booking.

Service Results

TLuxxe Nails aims to provide high-quality professional services.

However, individual results may vary depending on factors including:

  • Natural nail condition

  • Previous nail products or damage

  • Lifestyle

  • Nail growth

  • Aftercare

  • Product sensitivity

  • Client maintenance habits

TLuxxe Nails does not guarantee that nail enhancements, polish, gel, acrylic, or other services will remain flawless for a specific amount of time.

Clients are responsible for following recommended maintenance and aftercare instructions.

Allergies, Sensitivities, and Medical Concerns

Clients are responsible for informing TLuxxe Nails of known allergies, sensitivities, infections, injuries, or other conditions that may affect the safety or suitability of a service.

TLuxxe Nails may refuse or discontinue a service if a condition appears unsafe, contagious, or inappropriate for cosmetic nail services.

Our services and products are not intended to diagnose, treat, cure, or prevent medical conditions.

If you have a medical concern, consult an appropriate licensed healthcare professional.

Product Purchases

Products sold through tluxxenails.com may include hand, body, nail, foot-care, and other cosmetic or personal-care products.

By placing an order, you agree to:

  • Provide accurate billing and shipping information

  • Pay all applicable charges

  • Review product descriptions before purchasing

  • Use products only as directed

  • Review ingredient information when available

TLuxxe Nails reserves the right to refuse, limit, or cancel an order when necessary, including in cases of suspected fraud, pricing errors, inventory errors, or unavailable products.

Product Availability

All products are subject to availability.

We may:

  • Discontinue products

  • Change packaging

  • Modify product descriptions

  • Adjust pricing

  • Limit quantities

  • Replace packaging or presentation

Product colors, packaging, containers, or presentation may vary slightly from photographs shown online.

Pricing

Prices shown on our website are listed in U.S. dollars unless otherwise stated.

TLuxxe Nails reserves the right to change pricing at any time.

We are not obligated to honor obvious pricing or listing errors and may cancel an order affected by such an error.

Taxes and shipping charges may be added where applicable.

Orders and Payments

Payments may be processed through Squarespace or third-party payment providers.

An order is not considered fully accepted until payment has been successfully processed and the order has been confirmed.

We reserve the right to cancel or refund an order if we are unable to fulfill it.

Shipping

Customers are responsible for providing a complete and accurate shipping address.

TLuxxe Nails is not responsible for delays caused by:

  • Shipping carriers

  • Incorrect addresses

  • Severe weather

  • Carrier disruptions

  • Delivery attempts

  • Events outside our reasonable control

If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply before it is resent.

Shipping estimates are estimates and are not guaranteed delivery dates.

Returns and Refunds

Product purchases are subject to the TLuxxe Nails Return & Refund Policy posted on tluxxenails.com.

Appointment deposits, service payments, cancellations, and refunds are subject to the booking policies accepted at the time of booking.

Gift Cards, Promotions, and Discounts

Gift cards, discounts, promotional codes, special offers, or service promotions may be subject to separate terms.

Unless otherwise stated:

  • Discounts cannot be combined

  • Promotions have no cash value

  • Promotions may expire

  • Promotions may be limited to specific services or products

  • Promotional pricing may not be applied retroactively

TLuxxe Nails reserves the right to modify or discontinue promotions at any time.

Chargebacks and Payment Disputes

Before initiating a payment dispute or chargeback, customers are encouraged to contact TLuxxe Nails so we may attempt to resolve the issue.

TLuxxe Nails reserves the right to provide booking records, signed or accepted policies, order records, communications, proof of service, proof of delivery, and other relevant documentation to payment processors, banks, or financial institutions when responding to disputes.

Fraudulent chargebacks may result in refusal of future services or orders.

Intellectual Property

The content on tluxxenails.com, including business names, logos, text, graphics, photographs, product descriptions, service descriptions, branding, and designs, belongs to TLuxxe Nails or is used with appropriate permission.

You may not reproduce, distribute, sell, modify, or commercially use our content without written authorization.

Third-Party Services

Our website may connect to third-party services including:

  • Squarespace

  • Fresha

  • Payment processors

  • Shipping companies

  • Social media platforms

  • Email or text-message providers

TLuxxe Nails is not responsible for the availability, security, content, or independent policies of third-party services.

Use of those services may also be subject to their own terms and privacy policies.

Limitation of Liability

To the extent permitted by law, TLuxxe Nails is not liable for indirect, incidental, special, or consequential damages arising from use of the website, products, booking platforms, or services.

TLuxxe Nails is not responsible for damages caused by misuse of products, failure to follow instructions, undisclosed allergies, improper aftercare, or actions outside our reasonable control.

Nothing in these Terms excludes any rights or protections that cannot legally be excluded under applicable law.

Indemnification

To the extent permitted by law, you agree to hold TLuxxe Nails harmless from claims, damages, liabilities, or expenses arising from your misuse of our website, products, services, or violation of these Terms.

Right to Refuse Service

TLuxxe Nails reserves the right to refuse or discontinue service when reasonably necessary, including in cases involving:

  • Harassment

  • Threatening behavior

  • Fraud

  • Repeated policy violations

  • Unsafe conditions

  • Inappropriate conduct

  • Nonpayment

  • Abusive communication

This policy will be applied consistent with applicable law.

Changes to These Terms

TLuxxe Nails may update these Terms periodically.

The most current version will be posted on tluxxenails.com with the updated effective date.

Continued use of the website or services after changes are posted constitutes acceptance of the revised Terms.

Governing Law

These Terms are governed by the laws of the State of Michigan, without regard to conflict-of-law principles, except where other applicable law requires otherwise.

Contact Us

Questions regarding these Terms may be submitted through the contact information provided on our website.

TLuxxe Nails
Website: tluxxenails.com
Michigan, United States